Tourism leads business revival in Subic Bay Freeport

Story and Photos by HENRY EMPEÑO | Subic Bay Freeport

TOURISM is breathing life back into this free port, as businesses make the painful transition to the “new normal” after a long hiatus since March when the enhanced community quarantine (ECQ) was imposed in Luzon to stem the spread of the new coronavirus disease (Covid-19).

Subic Bay Metropolitan Authority (SBMA) Chairman and Administrator Wilma T. Eisma said restaurants and food outlets are leading the way in rejuvenating the tourism scene here by opening their doors to the public, first with essential delivery service to clients, and lately with the much-awaited dine-in convenience.

The SBMA Business and Investment Group said it has allowed 44 restaurants and food outlets to offer dine-in services at 30% of their capacity since Subic eased down to general community quarantine (GCQ) in June 1, and then to 50% when restrictions were further relaxed under modified GCQ a month after.

1 - Pancake House doorway sign
A doorway sign at a Pancake House outlet in the Harbor Point Ayala Mall reminds customers of health protocols observed at the Subic Bay Freeport Zone

“It’s a painful struggle bringing businesses back to life, especially when we know that Covid-19 has not really gone away, but the economy should reopen lest we find ourselves in a more unsustainable position,” Eisma said on Wednesday.

She said restaurants and other dine-in food outlets here are now allowed to open up to 75% of their capacity since Tuesday under DTI Memorandum Circular 20-39, but the SBMA insists on safety protocols like social distancing, disinfection, thermal scans, as well as wearing of mask among patrons.

“These are things that may be inconvenient, but which businesses and other stakeholders here have to abide with. We have to adopt certain measures to protect ourselves and our community, and to continue living. That’s the new normal in Subic,” Eisma added.

Establishments appear to be taking the transition well, despite the marked difference between the number of customers before and during the pandemic. And working up to attract more customers now meant setting up foot baths, thermal scanners, and alcohol dispensers for the public.

4 - S&R Pizza customers queue
Customers queue at an S&R Pizza outlet in the Subic Bay Freeport while observing social distancing

S&R Pizza manager Dennis Marasigan recalled that during the first time they opened their outlet under GCQ, it was only for take-outs and deliveries, with only 30% of their full workforce able to work.

“When the Subic Bay Freeport shifted to MGCQ, we started accepting dine-in customers, but we have to implement stricter safety protocols to ensure that they will have a safer dine-in experience,” he added.

Right now, Marasigan said, tables at the S&R outlet at the Harbor Point Ayala Mall here have X markings to tell customers where not to sit. And while customers can enjoy eating in groups, they still can’t be seated face-to-face.

2 - Harbor Point guard with social distancing sign
A guard at the Harbor Point Ayala Mall tells mall-goers to practise social distancing

The safety protocols are observed even in al fresco dining areas like Rali’s Restaurant and Magic Lagoon Bistro, which provide customers the reassuring advantage of not having the “3 C’s” where Covid-19 is said to spread more easily: confined space, crowded place, and close-contact setting.

At Rali’s, registration for contact-tracing, which is required in all dine-in establishments in Subic, is also done digitally to further ensure customer protection, said owner-chef Rubelh Peralta.  Placing orders, as well as paying, can also be done online here.

Xtremely Expresso, a popular homegrown café with both indoor and outdoor settting, is another Subic attraction that has regained back its customers with the extension of dine-in hours up to 11 p.m.

However, while restaurants, retail shops, and hotels are coming back on track, Subic’s theme parks like the iconic Zoobic Safari are still awaiting advisory to open up.

Zoobic chief operating officer May Gamir said that the popular animal theme park here recently introduced a buy-one, take-one promo for admission tickets with no expiry in order to raise funds needed in feeding the animals and maintaining the park.

Each ticket will admit two people for the price of one and valid for any day in the future when the theme park re-opens after quarantine and the “new normal” begins.

 

TOP PHOTO: The Xtremely Expresso café regains its loyal customers after restaurant operations were extended to 11 p.m. under a DTI memorandum-circular.

Leave a comment