THE Philippine Deposit Insurance Corporation (PDIC) has initiated an e-Portal project as a proactive step toward digital transformation to deliver more efficient public service.

In a statement, the State-owned deposit insurer said it has set in motion the modernization of its services through its e-Portal Project aimed at building a more responsive and future-ready organization.

The project, which PDIC described as being “anchored on operational efficiency, transparency, and better public service,” is targeted to be launched in 2026.

PDIC said the strategic initiative is designed as a one-stop shop to integrate the corporation’s data systems and service processes into a secure, user-friendly, web-based platform for all stakeholders.

It will also enhance the PDIC website to make it more responsive and intuitive to optimize user experience.

The online platform will likewise support efficient fund transfers and paperless payments through seamless integration of a third-party e-payment channel, strengthen communication through an engaging artificial intelligence (AI) chatbot, and ensure scalability for future needs, including embedding mobile functionality into the design.

“This improved accessibility ensures that stakeholders can conveniently access PDIC’s services without the need to visit the PDIC Public Assistance Center in person,” PDIC pointed out.

It added that the e-Portal Project reinforces the corporation’s commitment to digital governance, while aligning with the government’s Cloud First Policy in fulfilling its mandate to protect depositors and promote financial stability. 